Wave

A symphony for all applications:
Tailor-made for you

Is your existing solution outdated and cost-intensive? Time to market too long and margins too low? Do you want to fully automate your production behind multiple order channels, integrating all software, machines, workstations and external partners? Do you want to be able to automatically record all operational key figures and evaluate them in detail? Do you want to manage the smart factory with no-code workflows? And all of this quickly, cost-effectively and tailor-made?

Then it's time for symphony.
 

 

symphony adapts to
your company. Not 
the other way 
around!


A harmonious symphony:
The basic system

When we developed symphony, we had the highest standards: our own. We have incorporated decades of experience in printing and prepress into a unique system that replaces or supplements conventional MIS, ERP and other print shop software. The symphony core is made up of four key elements.

symphony »core« 

  • Object-oriented data: Objects are maximally flexible, freely assignable and absolutely future-proof
  • Workflow engine: The smart factory on a no-code basis. The most powerful tool on the automation market for your Lights-Out Factory.
  • Conductor: Your customized user interface
  • Rights and roles: Granular, task-specific user administration

Everything related to your orders:
Modules for efficiency and overview

Do you receive orders from a wide variety of channels and want to consolidate them? Keep track of enormous quantities of small and very small batch sizes? Filter and sort orders according to any criteria in order to actively track only those that require attention? Pinpoint the problem areas and where bottlenecks need to be widened? 

Drastically shorten delivery dates and time to market.


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Order Browser

  • View and edit detailed information about the entire order lifecycle
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Entry/Creation 

  • Automatically from all order channels: stores, API, EDI, MIS/ERP etc.
  • Manually with just a few clicks
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Product Configuration

  • Define products: Maintain all product and production details, bind workflows and shipping rules, automate cyclical batch creation and production
  • Dummy products allow an infinite number of variants
  • Product information management: add print data and other assets
  • Price tables and matrices: Easily configurable, quickly transferable
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Contacts

  • Automated address entry 
  • Management of all address types and their linking
  • Customers, prospects, suppliers, delivery addresses, billing addresses, contact persons, employees
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Order Status

  • Automatically record and keep track of freely definable milestones for each processing step
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Deadline Monitoring and Control

  • Control and monitor each individual production step with defined milestones.
  • Traffic light system: visual warning in the event of delays.
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Complaints

  • Quick and easy recording  
  • Workflow-controlled reprints
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Quotations

  • Quick calculation with price matrices 
  • Convert accepted quotations into orders with one click
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Invoicing

  • Fully automatic or manual
  • Prepayment workflows
  • Interface to financial accounting

Highly efficient production:
Modules for the Lights-out Factory
 

Do you want to double your output with your existing workforce? Drastically shorten your delivery times? Always know where your capacity utilization currently stands? Provide your employees, customers and external partners with precise information and automatically record all operating data? Beat the shortage of skilled labor? 

With the powerful workflow engine, you can easily control your production via the no-code editor.


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AI-Supported Planning

  • Depending on the entire order pool (choice of units, imposition, etc.)
  • Backward planning (meet deadlines, minimize costs)
  • Infrastructure (performance values)
  • No manual intervention required, but possible
  • Automatic sequences in shop floor apps
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External Partners & Outsourcing

  • Automated ejection of orders
  • Web App for external partners
    • Order/delivery note handover
    • Status feedback
    • Shipment
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Shopfloor Communication

  • Web Apps transform job tickets into the digital age
    • Interaction
    • integrated PDA
    • Dynamic changes
  • Dynamic forms for job tickets, batch slips, batch banners etc.
  • Bar codes and QR codes
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Batches

  • Ideal summary of production orders
  • Automatic or manual compilation
  • Batch within a batch 
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Gang Forms & Nesting

  • Powerful module for n-ups and varieties
  • Interfaces to all common third-party systems
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Internal Complaints

  • Quick and easy recording
  • Identify causers
  • Workflow-controlled reprints
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Production & Material Data Acquisition

  • Automatic or manual acquisition of production and material data
  • Comprehensive evaluation
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Dashboards 

  • Provide key figures to management and operators in real time

Shipping optimization:
Modules for shipment and extralogistics

With the symphony shipment and extralogistics solution, the shipment process is seamlessly integrated into your smart factory. Automated packing lists, intelligent shipping rules and optimized logistics processes ensure that deliveries are efficiently compiled, packed and dispatched. Thanks to the connection to all common shipping service providers, tracking information is automatically integrated into order management and fed back to the order channel. Multi-item shipments, drop shipping, just-in-time deliveries and complex logistics chains are easily mapped.

Speed up shipping processes considerably and reduce costs dramatically at the same time.


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Multi Item Shipping

  • Intelligent control of consolidated deliveries
  • Cost reduction through intelligent bundling
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Shipping Warehouse  

  • Automatic stock withdrawals and reservations
  • Real-time inventory insight for optimized shipping processes
  • Access warehouse & logistics during shipment
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Hardware Support

  • Carton creation like Packsize
  • Pick-by-Light
  • Shipping lines
  • Packaging robots
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Drop Shipping

  • Produce for e-commerce platforms
  • Provide your customers with storage locations
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Packaging Suggestions

  • Calculation of packaging and outer packaging
  • Automated packaging specifications based on product type
  • Improve sustainability
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Carrier

  • Support for all common carriers and forwarding agents

Procurement, Warehouse & Intralogistics:
Modules for warehousing, materials and forecasting

symphony optimizes your material management with a highly automated warehousing and procurement solution. The seamless integration of merchandise management, inventory management and intralogistics enables efficient management of raw materials, semi-finished products and finished goods. Automated stock checks, intelligent replenishment strategies and dynamic threshold values prevent bottlenecks and excess stock. The intralogistics modules support the material flow with barcode-supported processes, mobile scanner apps and real-time tracking. External warehouse locations and partners can also be easily connected, ensuring end-to-end transparency along the entire supply chain.


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Warehouse Management

  • Seamlessly linked to your production
  • Storage of raw materials, semi-finished products and finished goods
  • Multi-warehouse at locations, halls or external warehouses
  • Storage/retrieval via QR code
  • Automated stocktaking
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Threshold Values

  • Flexible configuration of automatic actions and warnings
  • Automatic replenishment or reordering in the event of critical stock levels
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Store Floor Warehouse

  • Efficient material provision for production processes
  • Automatic stock transfers between warehouse locations
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Shipping Warehouse

  • Binning processes
  • Direct integration with shipping processes
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Forecasting

  • Demand forecasts based on historical data and customer reports
  • Avoidance of bottlenecks and excess stock
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Material Management

  • Automatic material bookings in real time
  • Tracking of consumption and stocks
      

Interfaces:
symphony is your integration center

symphony is the most interface-friendly system in the printing industry and offers a wide range of integration options. Whether ERP, MIS, prepress, machines or e-commerce systems - symphony connects existing and future hardware and software, i.e. everything with everything. With proprietary interfaces or the powerful symphony REST API and proven protocols such as XML, JSON or JDF, data exchange and automation can be seamlessly implemented. Marketplaces, payment providers and shipping service providers can also be easily integrated so that all processes can be controlled from a central platform. symphony puts an end to isolated stand-alone solutions and ensures end-to-end digital workflows.

Link to the future: Connectivity by design!


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REST API for seamless integration 

  • Standardized interface
  • Simple implementation
  • Secure and scalable API structure
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Prepress Systems

  • Automation of all processes: Preflight, imposition, gang form, nesting
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Machine Communication 

  • Direct control and monitoring
  • Web Apps for interaction with operators
  • Complete JDF integration
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Connection to ERP, MIS and Business Intelligence

  • Real-time data synchronization for efficient business processes
  • Bidirectional communication
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Interfaces to E-Commerce Platforms

  • Automated order processing from web shops
  • Integration of payment providers
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Excel Importer/Exporter

  • From all apps, sorted, grouped and filtered

Administration & Management
Modules for your Business Success

With symphony, you retain control over all administrative and business-critical processes. The powerful rights and role management ensures that every user receives exactly the information and functions he needs. Clear dashboards provide real-time KPIs on production, order situation and company performance. Automated reports and workflows make management easier and increase efficiency. Seamless integration with CRM, accounting and ERP systems ensures that all relevant areas of the company are perfectly synchronized.


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Rights and Roles

  • Granular access control for maximum security
  • Also for customers and external partners
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KPI Dashboard

  • Information in real time
  • Enables data-based decisions
  • Perfectly visualized
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Configuration

  • No- and low-code tools for easy setup of your smart factory
  •  AI assistant “symon” enables configuration in natural language
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Order Channels

  • Central management and control of incoming orders from any source
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Excel Importer/Exporter

  • Simple data transfer between systems
  • For mass processing
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Forms & Reports

  • Powerful form editor for all documents, e-mails, etc.
  • Report editor for user-defined outputs
  • Interfaces to BI tools for further analysis

User Experience:
Modules for intuitive operation and maximum productivity

Acceptance of change processes depends in part on the usability of the newly implemented systems. Your operators will enjoy interactive, simple, and clear interfaces; your administrators will enjoy no-code editors; and your power users will enjoy highly customizable tools for their daily work that allow them to dive deep into details. Management benefits from informative dashboards and reports.

The modular user interfaces enable individual adaptation to specific workflows. Powerful desktop applications and flexible Web Apps ensure intuitive operation and maximum productivity. Users can individually configure interfaces, filters and dashboards to keep an eye on exactly the information that is relevant to their tasks. With features such as dark mode, multilingualism and optimized touch operation, symphony offers a seamless and pleasant user experience - on any device and at any workstation.

And the future is already on board. AI assistant “symon” enables configuration in natural language. Talk to your factory.

symphony sets new standards in usability. 


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AI Assistant “symon” Allows System Communication in Natural Language

  • Simply ask instead of configuring complex queries
  • Support for complex configurations
  • Suggestions for workflow optimizations
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Web Apps 

  • Intuitive for store floor, office and external users
  • Workstation-specific and easily expandable
  • Cross-platform access for maximum flexibility
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Desktop Apps 

  • Great for power users and administrators
  • Tailor-made applications for central tasks
  • No-code editors
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Android App

  • On intelligent high-performance scanners in warehouse and shipment
  • Mobile access to stock and shipping processes

 


What are our customers saying?


The mediaprint smart factory grew to many thousands of individual orders per day in a very short time. Symphony reliably handles the automation behind the incoming orders.

Dominik Haacke
Key Account Manager E-Commerce-/360°-Print-Solutions, mediaprint solutions GmbH

ctrl-s has built interfaces between our customers' marketing portals, our production and our external suppliers and automated the processes. As a result, the output is secure and streamlined.

Klaus Vollmer 
CEO dataform dialogservices GmbH

For us, Symphony was the intelligent alternative to the further development of our proprietary system.

Christian Burkhardt
CEO Bubu AG

All of the products offered in our shops are comparatively low-priced. The optimum workflow must therefore be found for each product in order to operate this business profitably.

Markus Fehler
Head of Business Solutions Effingermedien AG


How can we make you productive?

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