Wave

symphony: APIs for order channel integration

What could be better than orders that come in automatically via an interface? Both sides benefit from automated data exchange. Customers and recipients save process costs. Customer loyalty is high. 

Printing for marketplaces

The margins in online printing are all the higher the less they have to be shared with producers. Working as a job printer for the owners of marketplaces is generally only lucrative if the jobs are processed in a highly automated manner. 

Printing for the industry

On the other hand, it is more lucrative to be directly involved in the industry's value chain. With EDI, OCI and other often proprietary interfaces, print service providers communicate bidirectionally with the industry. Behind the process advantages, the unit costs for C-items often take a back seat for buyers. The advantage lies in the overall process, especially if the logistics of the supply chain are also taken into account. Once just-in-time and just-in-sequence workflows have been established, the result is strong customer loyalty.

Significantly reduce
delivery time &
time-to-market

Minimize risks
from skilled labor 
shortages

Growth
without additional
staff


What solutions does symphony offer if you do interface business?

  • symphony is the most interface-friendly system in the industry
  • All marketplaces that offer print products are connected or can be easily connected
  • Orders that you accept from online printers are produced profitably 
  • Your customer's ERP becomes an order channel with symphony
  • symphony masters just-in-time and just-in-sequence workflows with powerful logistics tools
  • Invoicing is also automated, and credit note procedures improve your liquidity

Learn more about symphony

Smart Factory
without
IT specialists 

Costs down
–profits up


Which applications & modules are important for you?


Applications

A symphony for all applications:
Tailor-made for you

Applications

Highly efficient production:
Modules for the lights-out factory

Applications

Procurement, Storage & Intralogistics:
Modules for warehousing, materials, and forecasting

Applications

Administration & Management:
Modules for your business success

Applications

Everything about your orders:
Modules for efficiency and overview

Applications

Shipping optimization:
Modules for shipping and extra logistics

Applications

Interfaces:
symphony is your integration hub

Applications

User Experience:
Modules for intuitive operation and maximum productivity


References
in the field of API-business


How can we make you productive?

Do you have questions about symphony, our customers, or whether we are the right company for you? We look forward to hearing from you!

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Frequently asked questions about APIs and customer integration


What are the benefits of automatically receiving orders via an interface?

Orders that arrive automatically via an interface save process costs for both client and supplier and create strong customer loyalty. Both sides benefit from the automated data exchange.

How is printing for marketplaces profitable?

Working as a contract printer for marketplace owners is usually only lucrative when orders are processed in a highly automated way. symphony connects all marketplaces offering print products, or can connect them easily – orders taken on are produced profitably.

How does symphony plug into the industry supply chain?

Via EDI, OCI and other, often proprietary interfaces, symphony communicates bidirectionally with industry. Your customer's ERP thus becomes an order channel.

Does symphony master just-in-time and just-in-sequence processes?

Yes. With powerful logistics tools, symphony masters just-in-time and just-in-sequence workflows. Once these are established, strong customer loyalty follows.

How interface-friendly is symphony?

symphony is the most interface-friendly system in the industry. Invoicing is also automated, and credit-note procedures improve your liquidity.

Why is interface business with industry so attractive?

When you plug directly into the industry supply chain, process advantages push the unit costs of C-articles into the background. The benefit lies in the overall process including logistics – and established just-in-time workflows create particularly strong customer loyalty.