symphony lets online printers sleep better

Why legacy systems are slowing down online printing

Your company has grown over the years. You operate a landscape of in-house developments, isolated solutions and workarounds that somehow hold together but are becoming increasingly expensive to maintain. And it works until it no longer works. Online printing thrives on speed. Legacy landscapes lose speed over time.

• Media disruptions and duplicate data storage generate manual work, errors and queries.
• Special cases become the rule because rules cannot be properly modeled.
• New products take too long because IT (never has time anyway), data models and interfaces have to be touched every time.
• Transparency is lacking precisely when it counts: with many parallel orders, tight deadlines and many people involved.
• Peak season becomes expensive because people have to wait, rework, check and escalate.
• Dependence on a few specialists. When know-how is stored in heads, scripts and historically grown in-house developments, every change becomes risky. Vacations, illness or job changes suddenly become an operational risk, and recruiting becomes a bottleneck instead of a solution.

What symphony does differently

Automation that really works

symphony controls processes via a configurable workflow engine. Rules, conditions and actions are mapped in such a way that processes run reliably on a daily basis. This reduces queries, rework and operational friction, especially for products with many variants.

Full overview in the order list

With the central order list, teams can see incoming orders, status, deadlines, data and history in real time. Bottlenecks become visible earlier, prioritization becomes easier and complaints can be clearly tracked.

WebApps instead of paper, calls and Excel

Workplace and partner-related WebApps provide exactly the information and actions that are required in each step. This is the digital order pocket that works even when things are hectic. Status confirmations, scans and PDC become part of the process, not additional work.

Product and variant logic for online printing

Products can be mapped in a lean and robust way. Unchangeable properties are clearly described, variable parameters can be added when ordering or in the workflow. This shortens the product creation process and accelerates innovation.

Interfaces that enable growth

Online printing thrives on integration. symphony is built to connect order channels, store and portal worlds, MIS/ERP, prepress, shipping service providers and partners. The result is an integration center that grows with your business.

Replace legacy systems without risking operations

symphony can be introduced in stages. Existing systems can initially be integrated and then replaced in a targeted manner as soon as the respective process is running stably and automatically. In this way, you minimize risk, reduce internal stress and remain able to deliver at all times.

Go productive

Would you like to know which processes will have the greatest impact for you in the short term and what a secure migration could look like? We look forward to the exchange.

Learn more about symphony