Wave

symphony lets online printers sleep better

Online printing is a high-performance business. Customers expect short lead times, perfect quality and maximum choice. At the same time, the number of variants, data volumes and process complexity are increasing. Those who keep customer satisfaction high, deliver quickly and have the necessary processes under control will remain successful. 

Software is the backbone of online printing companies. ctrl-s has closely observed the industry and understood its needs. symphony therefore takes a generic and modular approach that allows you to radically reduce your IT and production costs, shorten time-to-market, and put you ahead of the competition.

symphony brings everything together: the rhythm of your market and the digital tools for your success. The more efficient your processes, the more satisfied your customers will be.

 

 


More products 
in less time

Optimize
logistics

Material and
cost optimization
with automated
batch formation 

What solutions does symphony offer for online printing?

symphony ist das Smart Factory Prozesstool für höchste Effizienz bei einer hoch diversifizierten Produktlandschaft und stetig wachsenden Kundenanforderungen  Erfahren Sie, wie Sie…

  • Radically reduce costs.
  • Achieve growth without additional staff.
  • Shorten delivery times.
  • Bring new products to market in the shortest possible time.
  • Elegantly integrate, modernize, or intelligently replace existing systems.
  • Integrate AI into your production and intelligently save costs and build customer loyalty.
  • Profitiably implement one-off products.
  • Be able to cope with increasing complexity in the future.

And best of all: symphony adapts completely to your requirements. Not the other way around.

Learn more about symphony

Shorten
delivery time

customer centricity
now!

Lower costs
– Higher profits


Numbers and Facts


0

new procuts per month

0

customer loyalty

0

repeat customers

0

reduction in delivery time


Why legacy systems are slowing down online printing

Your company has grown over the years. You operate a landscape of in-house developments, isolated solutions and workarounds that somehow hold together but are becoming increasingly expensive to maintain. And it works until it no longer works. Online printing thrives on speed. Legacy landscapes lose speed over time.

  • Media disruptions and duplicate data storage generate manual work, errors and queries.
  • Special cases become the rule because rules cannot be properly modeled.
  • New products take too long because IT (never has time anyway), data models and interfaces have to be touched every time.
  • Transparency is lacking precisely when it counts: with many parallel orders, tight deadlines and many people involved.
  • Peak season becomes expensive because people have to wait, rework, check and escalate.
  • Dependence on a few specialists. When know-how is stored in heads, scripts and historically grown in-house developments, every change becomes risky. Vacations, illness or job changes suddenly become an operational risk, and recruiting becomes a bottleneck instead of a solution.

What symphony does differently

Automation that really works

symphony controls processes via a configurable workflow engine. Rules, conditions and actions are mapped in such a way that processes run reliably on a daily basis. This reduces queries, rework and operational friction, especially for products with many variants.

Full overview in the order list

With the central order list, teams can see incoming orders, status, deadlines, data and history in real time. Bottlenecks become visible earlier, prioritization becomes easier and complaints can be clearly tracked.

WebApps instead of paper, calls and Excel

Workplace and partner-related WebApps provide exactly the information and actions that are required in each step. This is the digital order pocket that works even when things are hectic. Status confirmations, scans and PDC become part of the process, not additional work.

Product and variant logic for online printing

Products can be mapped in a lean and robust way. Unchangeable properties are clearly described, variable parameters can be added when ordering or in the workflow. This shortens the product creation process and accelerates innovation.

Interfaces that enable growth

Online printing thrives on integration. symphony is built to connect order channels, store and portal worlds, MIS/ERP, prepress, shipping service providers and partners. The result is an integration center that grows with your business.

Replace legacy systems without risking operations

symphony can be introduced in stages. Existing systems can initially be integrated and then replaced in a targeted manner as soon as the respective process is running stably and automatically. In this way, you minimize risk, reduce internal stress and remain able to deliver at all times.

Go productive

Would you like to know which processes will have the greatest impact for you in the short term and what a secure migration could look like? We look forward to the exchange.

Learn more about symphony

Shorten
delivery time

customer centricity
now!

Lower costs
– Higher profits


Which applications & modules are important for you?


Applications

A symphony for all applications:
Tailor-made for you.

Applications

Highly efficient production:
Modules for the lights-out factory

Applications

Procurement, Storage & Intralogistics:
Modules for warehousing, materials, and forecasting

Applications

Administration & Management:
Modules for your business success

Applications

Everything about your orders:
Modules for efficiency and overview

Applications

Shipping optimization:
Modules for shipping and extra logistics

Applications

Interfaces:
symphony is your integration hub

Applications

User Experience:
Modules for intuitive operation and maximum productivity


References
in the field of online printing


[Translate to English:] AC druck Medien service logo
[Translate to English:] allcop logo
[Translate to English:] bastiandruck logo
[Translate to English:] Bauer packaging logo
[Translate to English:] bubu logo
[Translate to English:] canon logo
[Translate to English:] colodruck baisersbronn logo
[Translate to English:] dataform logo
[Translate to English:] Drescher logo
[Translate to English:] Druckdiscount logo
[Translate to English:] Druckhaus mainfranken
[Translate to English:] ecodruck logo
[Translate to English:] Elanders germany logo
[Translate to English:] Häuser Druck logo
[Translate to English:] Hunter Books logo
[Translate to English:] Inform etiketten logo
[Translate to English:] Kalfany Logo
[Translate to English:] Kromer Logo
[Translate to English:] Mediaprint Solutions Logo
Logo Schellenberg Druck
[Translate to English:] Story Group Logo
[Translate to English:] Wolk AG Logo
Logo Yourpac
[Translate to English:] Zieglerdruck Logo

How can we make you productive?

Do you have questions about symphony, our customers, or whether we are the right company for you? We look forward to hearing from you!

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Frequently asked questions about online printing


Why are legacy systems a problem in online printing today?

Online printing thrives on speed, and grown IT landscapes lose that speed over time. Typical symptoms are media breaks and duplicated data as well as long time-to-market for new products, plus dependence on a few specialists. symphony solves this with a generic, modular architecture that can be introduced step by step and expanded with the business.

How does symphony accelerate time-to-market for new products?

symphony works with an intelligent object structure and dummy products: a dummy product only describes the unchanging properties, while all variable parameters are overridden by the ordering instance or the workflow. Products can also be maintained without IT involvement via the Product Configuration Manager.

Which shop, MIS and marketplace systems can be connected?

symphony is the most interface-friendly system in the print industry. Ready-made interfaces exist for all common marketplaces, web-to-print systems, e-commerce platforms and procurement systems. The native symphony API and the REST API also allow any individual integration.

How do teams keep an overview with tens of thousands of orders?

The central order list is designed for high volumes. Each user configures their own view with filters and groupings, a traffic-light system shows the deadline situation, and the KPI dashboard visualizes production-critical metrics in real time.

How does symphony handle run-of-one and mass customization?

symphony was designed from the ground up for mass customization. The workflow engine is no-code configurable and maps complex rules, so that generic workflows trigger different actions depending on order parameters – without programming a new process for every variant.

How does symphony support gang forms?

symphony supports gang forms via its own gang form optimizer for cost-optimized nesting as well as deep integrations with common imposition tools. Via the AutoProduction module, orders are collected and automatically released for gang form production.

How does symphony control shipping for small-scale orders?

The shipping app is designed for many small orders with complex rules. Intelligent shipping rules automatically control packaging and provider selection, products can be consolidated per recipient, and all common shipping providers are connected.

What are the benefits of the web-app-based digital job bag?

Workplace-specific web apps deliver exactly the information and actions needed at each step. Instead of paper and Excel, staff at every workstation get a tailored interface; external partners are also transparently integrated via barcode scan.