Packaging protects, informs, sells, and meets extensive quality and documentation requirements. At the same time, brands expect more SKUs, shorter runs, more frequent artwork changes, and short, reliable lead times.
Packaging printers face their greatest challenge where processes intersect: order data, print files, CAD, approvals, materials, tooling, printing, embellishment, converting, quality, and logistics all have to align precisely. Every manual handoff takes time. The wrong version, lot, or die can put an entire job at risk.
symphony orchestrates these processes in an end-to-end workflow. The Smart Factory Framework connects order channels, ERP/MIS, prepress, machines, warehouses, quality systems, and external partners while enabling AI-assisted production planning. Complex packaging jobs become predictable, transparent, and profitable.
symphony brings everything together: the rhythm of your market and the digital tools for your success.
More products
in less time
Deploy your
workforce
efficiently
Production reliability
and seamless
digitalization
symphony is the Smart Factory Framework for end-to-end, highly automated packaging processes. Discover how you can...
symphony's modular architecture grows with your product portfolio, equipment, and locations.
Scale multi-item shipments
without errors
Packaging:
automate
call-off orders
Lower costs
Higher profits
Product variants
Cost savings
Customer satisfaction
Delivery time reduction
More SKUs. One Reliable Product Model.
Format, material construction, printing process, grain direction, pack quantity, embellishment, tooling, and packing and shipping requirements: The symphony Product Configurator holds all the information needed to make a packaging job production-ready. One-up print PDFs, die-cutting data, CAD drawings, and other assets are assigned unambiguously to the product or job.
Fixed product attributes are separated deliberately from job-specific parameters. Language versions, regional editions, seasonal designs, and customer-specific variants follow a stable logic. New SKUs enter production faster, and product maintenance remains manageable even with a large number of variants.
Call-Off Orders Reuse Approved Data With Confidence
Many packaging jobs are released as call-off orders against blanket orders or existing product assortments. symphony manages approved one-ups with their product and version references. Each call-off order reuses the current print and production data and adds the run length, due date, delivery address, and other current order information.
If the best-by date, lot code, ingredient information, barcode, or promotional message changes, symphony handles the call-off as a modified repeat order. The workflow documents the differences, assigns the new version to the one-up, and initiates the required reviews and approvals. The correct variant enters production with current information, while the complete history remains traceable.
Approvals Become Part of the Workflow
Packaging approvals often involve brand managers, marketing, regulatory affairs, quality assurance, packaging development, and customers. symphony maps the sequence, responsibilities, deadlines, and results as a workflow. Specialized artwork, proofing, and customer portals can be integrated into this process.
The defined downstream process starts automatically after final approval. Depending on the current status, later changes are limited to approved parameters. The central order list shows what has been reviewed, approved, or blocked. The complete history and current status make every decision traceable.
Each Job Finds Its Production Path
Digital printing, offset, flexo, die-cutting, embellishing, folding, gluing, or laminating: The production path depends on the job. Based on the stored product and order parameters, symphony's no-code Workflow Engine determines which steps, systems, and equipment are used.
AI-assisted production planning accounts for delivery dates, capacity, costs, and makeready times. Jobs can be collected automatically and grouped into suitable batches. Connected step-and-repeat, gang-form, or nesting solutions receive the required data and report their results back to symphony. The complete process remains controllable across a heterogeneous equipment landscape.
Multi-Part Packaging Stays Together
Base and lid, folding carton and insert, sleeve and inner tray: The components of multi-part packaging require different data, materials, tooling, and production paths. symphony maps these product trees in full and tracks each component to the milestone where they are combined.
Clear statuses, scan-based feedback, and the appropriate job travelers make final assembly reliable. Teams can see at any time which components are complete, what is missing, and which step comes next.
Materials, Tooling, and Lots Follow the Job
Print substrates, inks, coatings, preprinted materials, semi-finished goods, and cutting dies are managed with their storage location, inventory level, and availability. symphony reserves the required materials, controls staging, and records stock transactions or transfers directly using scanners.
Material lots can be traced from goods receipt through their use in production to the shipped order. This transparency is especially important for food packaging because food-contact materials must remain traceable through every stage. symphony provides a reliable data foundation for quality management, audits, complaints, and targeted recalls.
Ensure Quality Throughout the Process
symphony builds inspections and approvals into the workflow as quality gates. Feedback from prepress, machines, and connected quality systems is incorporated alongside scans and manual confirmations at the workstation.
Deviations trigger defined actions. Responsibilities are clear, rework or reruns are initiated automatically, and the delivery date remains visible. Complaints are linked to the job and the affected components. Root causes become visible faster, and improvements can be measured.
Your Systems Keep Playing. symphony Conducts.
Packaging printers have invested heavily in ERP/MIS, prepress, machine software, warehousing, quality assurance, and specialized solutions. symphony connects this landscape as the central process and orchestration layer. Existing systems retain their responsibilities while workflows, statuses, and downstream processes are coordinated across system boundaries.
Missing capabilities can be added modularly. When an existing application needs to be replaced, symphony takes over its responsibilities step by step. Implementation takes place during ongoing operations and starts where it creates the greatest operational value.
Shorten
delivery times
Customer centricity
now!
Track lots
and inventory
end to end
A symphony for all applications:
Tailor-made for you.
Highly efficient production:
Modules for the lights-out factory
Procurement, Storage & Intralogistics:
Modules for warehousing, materials, and forecasting
Administration & Management:
Modules for your business success
Everything about your orders:
Modules for efficiency and overview
Shipping optimization:
Modules for shipping and extra logistics
Interfaces:
symphony is your integration hub
User Experience:
Modules for intuitive operation and maximum productivity
symphony is product- and technology-agnostic. The framework can orchestrate processes for folding cartons, labels, corrugated packaging, flexible packaging, and other packaging products. Workflows, product models, and interfaces are configured for the respective business model.
One-ups and their versions are managed unambiguously. A call-off order reuses the current product and production data. Changes such as a new best-by date, barcode, or promotional message are documented as a modified repeat order and routed through the required review and approval steps.
Yes. symphony connects order channels, ERP/MIS, prepress, machines, warehousing, quality systems, shipping, and business intelligence through robust bidirectional interfaces. The achievable depth of integration depends on the technical capabilities of each system.
symphony is built on an object-oriented architecture. Products can be assigned any attributes derived from the order and production process. This allows countless variants to be generated in the workflow from a manageable number of products.
Approvals, statuses, and quality gates are enforced within the workflow. Print data, die-cutting data, CAD drawings, and product specifications are assigned unambiguously. The next production step starts only when the defined prerequisites have been met.
No. Your team is the conductor. With symphony's no-code tools, in-depth IT expertise is not required.
Yes. Materials and lots can be managed in the warehouse, assigned to jobs, and tracked through scan-based and workflow-driven processes. This creates reliable documentation from goods receipt through production and shipment. The legal and customer-specific records required are defined for each project.
No. symphony can connect existing systems as a central process layer and add missing capabilities. When replacement makes sense, it is phased in along clearly defined processes.
symphony makes delivery and logistics easy to manage, and grouping jobs into batches and nestings has never been simpler.
symon, the AI assistant, supports users and communicates in natural language; reinforcement AI delivers precise, dynamic planning results in record time.